Monitor your business

Trust · Corrections

Corrections

If something on Local Pulse is wrong, tell us. We reply within two working days and log every change we make.

Data as of · How we measure

What we can correct

We fix quickly

  • Phone, address, hours, website and service area
  • A business that has closed, moved or merged
  • A figure we calculated wrongly, such as a duplicated listing inflating a count
  • The wrong license or registration record matched to a business

We can't change

  • Ratings and reviews on the source platforms. Report those to the platform.
  • Correctly calculated figures you disagree with
  • A business's place in a group, unless the data behind it was wrong

How to send one

  1. Tell us the page or business and what should change, with a link to a source if you have one. Contact us.
  2. We reply within two working days, saying whether we will change it.
  3. We check it against the source, the business or public records.
  4. We log it on the business's profile, with the date.